FAQs

Our goal is to ship orders in 3-5 business days. Expedited shipping
methods will ship the next business day if placed before 11:00AM
EST.  Please note that any expedited shipping options chosen after
11:00AM EST will ship out in 2 business days. Whenever an extended delay is
expected in shipping your package, our Customer Service team will notify you
via email. Please be aware that all expedited shipping options do not include
Saturday delivery.

Depending on your location,
your order will typically arrive 2-7 business days after it is processed for
most U.S residents. 

All Ayoni Wellness orders ship from Columbia,
Maryland. We never drop-ship products. By keeping all shipping in-house, we can
guarantee quality, speed and accuracy in your order fulfillment. We handcraft
our orders and ship them direct-to-you to make it convenient and affordable to
get the highest-quality products that we offer.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.